Privacy Policy
This Privacy Policy applies to all online services provided by NexaOps LTD. The latest revision of this policy is dated 03 June 2025.


Definitions
NexaOps LTD is a company incorporated in the United Kingdom, hereafter referred to as "NexaOps," "we," or "us."
"Services" refers to the digital infrastructure, cloud solutions, and related offerings provided to users under a valid service agreement.
"Intellectual property rights" include but are not limited to copyrights, trade name rights, trademark rights, design rights, patent rights, and rights to know-how.
How We Process Personal Data
We collect and use your personal data solely to provide our services, process orders, and communicate with you. If you subscribe to our newsletter, we use your email address to send updates and announcements.
What Data We CollectRegistration Data
When you register with us, we collect:

• Full name
• Company name (if applicable)
• Email address
• Phone number
• Address
• Payment details (excluding card data directly, which is handled via secure third-party processors)

We retain registration data for up to 24 months after your account is closed, or longer if required to comply with legal obligations. You may request deletion of your account by emailing: og@nexaops.net.

Email Address
Your email address is stored for account management and newsletter distribution. You may unsubscribe at any time using the opt-out link in our emails.


Server Logs
When you visit our website, anonymized information such as IP address, browser version, visit date/time, and referring site are logged for security and analytical purposes.


Analytics
We use cookies and third-party tools such as Google Analytics to understand website usage. These tools may store anonymous usage statistics. You may disable cookies via your browser settings.


Sharing Your Data
We do not sell your personal data. We only share it with:

• Service providers involved in hosting, analytics, and security
• Government authorities when legally obligated
• Debt collection agencies in case of non-payment

Data Transfers Outside the UK
Data may be transferred to third countries in compliance with UK GDPR and the Data Protection Act 2018. We ensure such transfers are based on adequacy decisions or standard contractual clauses.
Where Your Data is Processed
All data is securely processed and stored in NexaOps’ infrastructure, including data centres located in the UK and the Netherlands.


Your Rights
Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccuracies
• Request data deletion
• Withdraw consent

To exercise any of these rights, contact us at: info@nexaops.net.


Contact Details
NexaOps LTD
Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Email: og@nexaops.net
Company No: 16393924